Pitney-bowes DM575 Series Manual do Utilizador Página 175
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10 • Troubleshooting
SV62201 Rev. C
How to Troubleshoot your Mailing System......................................... 10-2
Ink Waste Full Tray Warning .............................................................. 10-2
Envelope Sealing Problems............................................................... 10-3
Envelope Feeding Problems.............................................................. 10-4
Tape Feeding Problems ..................................................................... 10-8
Printing Problems...............................................................................10-8
Postage Refill Problems................................................................... 10-10
Display Problems .............................................................................10-10
Weighing Problems .......................................................................... 10-11
- DM525™ and DM575™ Series 1
- Digital Mailing System 1
- Operator Guide 1
- Alerting Messages 4
- FCC Compliance 4
- FCC Compliance of Modem 5
- Table of Contents 7
- 1 • Read This First 11
- What’s in this 12
- Information 12
- What You Need 13
- SV62201 Rev. C 1- 5 15
- Digitial Mailing System 17
- 2 - 2 SV62201 Rev. C 18
- COMPLIANTCOMPLIANT 19
- Parts of the 20
- Mailing System 20
- SV62201Rev. C 2 - 5 21
- 2 - 6 SV62201 Rev. C 22
- Dual External Device 22
- USB Ports 22
- Serial Port 22
- Connector 22
- Interior 23
- (Under the WOW® Cover) 24
- The IntelliLink® 25
- Control Center 25
- 2 - 10 SV62201 Rev. C 26
- SV62201Rev. C 2 - 11 27
- Analog Phone Line Connector 28
- AC Adapter Receptacle 28
- USB Connector 28
- 3 • Mail in a Minute 29
- Preparing Your 30
- Running the 31
- Postage Tapes 32
- 4 • Running Mail 33
- Applying 35
- Postage and 35
- Running Mail 35
- Determining 36
- Postage 36
- Chart B - Postage Tape Mode 37
- Preparing 38
- Your Mail 38
- SV62201 Rev. C 4-7 39
- Thin Mail Setting 39
- Thick Mail Setting 39
- Tips on Feeding 40
- About Printing 41
- Selecting 42
- Mode and 42
- Mode Selection: 43
- Key in Postage 43
- WOW® - Weigh 43
- On-The-Way® 43
- Weigh First Piece 44
- Differential 44
- Weighing 44
- Manual Weight 45
- Attached Scale 46
- Seal Only 46
- Time and Date 47
- Stamping 47
- Selecting or 48
- Deselecting 48
- Deselecting an 49
- Selecting ZIP 50
- Codes and Zones 50
- Selecting a 51
- Smart Class™ 51
- SV62201 Rev. C 4-21 53
- Electronic 54
- Services 54
- Services Before 55
- Printing Postage 55
- Services After 56
- SV62201 Rev. C 4-25 57
- SV62201 Rev. C 4-27 59
- Using ERR 61
- Reference 61
- Off-Line 62
- Electronic Return 62
- Receipt (ERR) 62
- Postage or 63
- Changing 63
- 5 • Mailing System Setup 65
- Date and 69
- Time of Day 69
- Supervisor 70
- Password 70
- Lock Code 70
- SV62201 Rev. C 5-9 73
- Destination if New 74
- Scale/Rates: 75
- Add ZIPs to 75
- Smart Classes 76
- SV62201 Rev. C 5-13 77
- Auto Rate Large 79
- Envelope 79
- 5-16 SV62201 Rev. C 80
- SV62201 Rev. C 5-17 81
- SV62201 Rev. C 5-19 83
- Configuring 84
- Timeouts 84
- SV62201 Rev. C 5-21 85
- Defining 86
- Defining Normal 87
- Preset Values 87
- Defining Custom 88
- Store Advance 89
- Date in a Custom 89
- Editing Custom 90
- Viewing 90
- Renaming, or 90
- Deleting Presets 90
- Messages 91
- SV62201 Rev. C 5-29 93
- Barcode 95
- Default Scan 96
- Adding Barcode 97
- Prefixes 97
- Combining 98
- Barcodes 98
- Setting 98
- Auto-Enter 98
- 6 • Adding Postage 100
- USPS Rekey 101
- Requirements 101
- Connecting Your 103
- Control Center to 103
- SV62201 Rev. C 6-7 105
- 7 • INVIEW™ Accounting 107
- Navigating 108
- Overview of 109
- Accounting 109
- Before You 109
- Setting the 110
- SV62201 Rev. C 7-5 111
- Setting Up a 112
- Global Surcharge 112
- SV62201 Rev. C 7-7 113
- Reporting 115
- Clearing 115
- Account Data 115
- Setting Up 116
- Operators 116
- Creating 117
- Setting Operator 117
- Auto Log Off 117
- Deleting 118
- Viewing and 118
- Editing 118
- Working 119
- INVIEW™ 119
- Accounts 119
- Creating an 120
- Subaccount or 120
- Subsubaccount 120
- Viewing or 121
- Editing an 121
- Deleting an 121
- Running 122
- Selecting an 123
- Account in Seal 123
- Only Mode 123
- Entering a Batch 123
- Surcharge 123
- Transaction 124
- Options 124
- Viewing the 125
- Transaction Log 125
- Transferring 126
- Transaction Data 126
- Clearing the 126
- SV62201 Rev. C 7-21 127
- Printing 128
- Receipts 128
- Report Printing 130
- SV62201 Rev. C 7-25 131
- SV62201 Rev. C 7-27 133
- SV62201 Rev. C 7-29 135
- Weight Break 136
- Job ID/Class 136
- Account 136
- Summary Report 136
- Quick Profile 137
- Setup Report 137
- Account List 138
- Account Speed 138
- Code List Report 138
- Operator List 139
- Resync with 140
- 8 • Reports 141
- Viewing a 142
- Printing a 142
- Single Account 143
- Multi-Account 144
- Summary 144
- External Printer 145
- Last Five Refills 146
- Confirmation 147
- Services Report 147
- (System Printer 147
- Required) 147
- System Set Up 149
- SV62201 Rev. C 8-11 151
- Last Rates 153
- Downloaded 153
- View Download 153
- Log Report 153
- 9 • Maintaining and Updating 155
- Tape is still on 157
- E-Z Seal 158
- Sealing 158
- Solution 158
- Maintenance 158
- Moistener 159
- Cleaning or 160
- Replacing the 160
- Moistener Brush 160
- SV62201 Rev. C 9 - 9 163
- Printer 165
- Printing a Test 166
- Cleaning the 166
- Printer Nozzle 166
- Ink Cartridge 167
- Changing the 169
- Printhead 169
- SV62201 Rev. C 9 - 17 171
- Wiper Blade 172
- Assembly 172
- Performing 173
- Updates or 173
- Adding 173
- Features 173
- 10 • Troubleshooting 175
- 10-2 SV62201 Rev. C 176
- Envelope Sealing Problems 177
- Envelope Feeding Problems 178
- Tape Feeding Problems 182
- Printing Problems 182
- Postage Refill Problems 184
- Display Problems 184
- Weighing Problems 185
- 11 • Supplies and Options 187
- Comsumables You Can Order 188
- 12 • Specifications 189
- Specifications 190
- Capacities and Features 191
- Mailing Materials 193
- A • Glossary 195
- SV62201 Rev. C A - 3 197
- SV62201 Rev. C A - 5 199
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