
PB Form SV61027 Rev. D 9/04 ©2004 Pitney Bowes Inc. All Rights Reserved Printed in the USA Web Site: www.pb.comCustomer
1-4 SV61027 Rev. D1 • DA700/DA750 Printer - OverviewSystem RequirementsTo operate the DA700/DA750 with your computer, your system must meet the fol
A-16 SV61027 Rev. DAppendix A • Control Panel Menus4. Barcode (continued)5. Press the Enter button at the 5-digit barcode prompt and use + or – t
A-17SV61027 Rev. D Control Panel Menus • Appendix A5. Address Recovery Use this option to direct the printer’s memory to go back a certain num
A-18 SV61027 Rev. DAppendix A • Control Panel Menus6. Clear CounterUse this option to clear the piece (batch) counter.1. Press the + or
A-19SV61027 Rev. D Control Panel Menus • Appendix A7. Job SettingsThe DA700/DA750 Printer can hold eight job presets in memory. This eliminates the
A-20 SV61027 Rev. DAppendix A • Control Panel MenusTo use this option to direct the printer to Load or Save the Job Setting as a certain number:1.
A-21SV61027 Rev. D Control Panel Menus • Appendix AUsing the Setup MenuTo access the Setup Menu, the printer must be OFF LINE. (The LCD display togg
A-22 SV61027 Rev. DAppendix A • Control Panel MenusUsing the Setup Menu (continued)Setup Menu Menu OptionsA. SYMBOL SETB. INCH/MILLIMETERC. MENU
A-23SV61027 Rev. D Control Panel Menus • Appendix A2. Test Print HeadThe only time you need to turn this mode on is when you are using long, heavy en
A-24 SV61027 Rev. DAppendix A • Control Panel Menus3. Purge Print HeadThe purging process clears any clogged ink on the print noz-zle. Often this wi
A-25SV61027 Rev. D Control Panel Menus • Appendix A4. Lines Per Address Use this option to set the number of lines in the address field. 1.
1-5SV61027 Rev. D DA700/DA750 Printer - Overview • 1Phone SupportIf you need technical support, call Pitney Bowes Technical Support at: (800) 522-002
A-26 SV61027 Rev. DAppendix A • Control Panel Menus5.Communications Transmitting data from the computer to the DA700/DA750 is by way of the paralle
A-27SV61027 Rev. D Control Panel Menus • Appendix AA. Baud RateThe Baud Rate choices are (1200), (2400), (4800), (9600) and (19200).B. ParityParity
A-28 SV61027 Rev. DAppendix A • Control Panel MenusThe information provided here is for those customers who are technically inclined.The Hex Dump Mo
A-29SV61027 Rev. D Control Panel Menus • Appendix A0123456789ABCDEFNULSOHSTXETXEOTENQACKBELBSNTLFVTFFCRSOSIDLEDC1DC2DC3DC4NAKSYNETBCANEMSUBESCFSGSRSUS
A-30 SV61027 Rev. DAppendix A • Control Panel Menus6. Hex Dump Mode (continued) EXAMPLE:The capital letter A is a Hex 41. Find the letter A
A-31SV61027 Rev. D Control Panel Menus • Appendix A7. LanguageThe DA700/DA750 has several language sets installed. The options on the language menu a
A-32 SV61027 Rev. DAppendix A • Control Panel Menus7. Language (continued)B. Inch / MillimeterThis option selects the printer Measurement system —
A-33SV61027 Rev. D Control Panel Menus • Appendix A8. Envelope Feed DelayUse this option to feed very glossy material or if extra ink drying time is
A-34 SV61027 Rev. DAppendix A • Control Panel MenusUse this option to automatically eject the last envelope in your job. To use this option:1. Pres
A-35SV61027 Rev. D Control Panel Menus • Appendix A10. ROM Revision NumberThis option is extremely useful whenever it is necessary to verify the Firm
1-6 SV61027 Rev. D1 • DA700/DA750 Printer - Overview(Phone Support, continued)Before You Call...Please see Chapter 6, Troubleshooting, for a descrip
A-36 SV61027 Rev. DAppendix A • Control Panel MenusThis page is intentionally blank.
Appendix BThe DA700/DA750 SpecificationsThis Appendix contains detailed hard-ware and material specifications for the DA700/DA750 printer.In this appe
B-2 SV61027 Rev. DAppendix B • DA700/DA750 Specifications Physical Dimensions13” (33 cm) high; 19” (48 cm) wide; 17” (43 cm) deep (with-out wireform
B-3SV61027 Rev. DDA700/DA750 Specifications • Appendix BAddress RecoveryMemory buffer holds a maximum of 20 addressesPrint Modes (Print Resolution)•
B-4 SV61027 Rev. DAppendix B • DA700/DA750 Specifications Equipment Specifications (continued)Fonts• Resident Fonts Courier, Sans Serif, Roman, Ba
B-5SV61027 Rev. DDA700/DA750 Specifications • Appendix BBarcode Printing PositionThe DA700/DA750 can print a barcode in one of three posi-tions: • lo
B-6 SV61027 Rev. DAppendix B • DA700/DA750 Specifications Throughput (Refer to the chart on page 3-3)Fourteen thousand (14,000) pieces per hour, dep
B-7SV61027 Rev. DDA700/DA750 Specifications • Appendix BNOTES:1. All edges are viewed from the front surface of the material.2. Two clear zones, eac
B-8 SV61027 Rev. DAppendix B • DA700/DA750 Specifications Print Position Accuracy• For a #10 envelope (Acclaim #10 WW Commercial, Regular):Horizon
B-9SV61027 Rev. DDA700/DA750 Specifications • Appendix BApproved MediaThe paper types listed below are approved for use with the DA700/DA750 Printer.
1-7SV61027 Rev. D DA700/DA750 Printer - Overview • 1You can order supplies for your DA700/DA750 printer di-rectly through the Pitney Bowes Supply Line
B-10 SV61027 Rev. DAppendix B • DA700/DA750 Specifications Material Specifications (continued)Material NotesEnvelopes have a flap along the long edg
B-11SV61027 Rev. DDA700/DA750 Specifications • Appendix BA catalog may consist of multiple pages bound by adhesive or tabs on the feed edge or at 90 d
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Index
i-2 SV61027 Rev. DIndex5-Digit On / Off A-15AAddress High 6-7Address LayoutSetting with Menu A-6Address RecoverySpecification B-3Using Menu to in
i-3SV61027 Rev. DIndexFFeed Angle 3-12Feed Fence 3-15Feed Gap, setting 3-9Feed Problems 6-2Feed RollerDoesn't Move 6-5Floor Assembly an
i-4 SV61027 Rev. DIndexMedia Size 3-4Media Thickness Knob 3-17, 5-2Memory Card Error 6-8Menu Languages A-31Misfeeds 6-2, 6-3Motor Problems 6
i-5SV61027 Rev. DIndexUsing Menu to View A-35SSelecting the DA700/DA750 Printer From a Windows Application 4-20SensorCleaning 5-3Separator Gap 3-7
i-6 SV61027 Rev. DIndexThroughput B-6, 3-3Troubleshooting 6-2Address Printing is not Sharp 6-4Address Smudging 6-4Address too High 6-7Addresse
1-8 SV61027 Rev. D1 • DA700/DA750 Printer - OverviewThis page is intentionally blank.
PB Form SV61027 Rev. D 9/04 ©2004 Pitney Bowes Inc. All Rights Reserved Printed in the USA Web Site: www.pb.comCustomer
Chapter 2This chapter explains how to unpack, assemble and connect your new printer. In this chapter:Unpacking the Printer ...2-2Choo
2 • Getting Started with the DA700/DA750 Printer2-2 SV61027 Rev. DUnpacking the PrinterAs you remove the DA700/DA750 contents from the box, note th
Getting Started with the DA700/DA750 Printer • 2 2-3SV61027 Rev. DPackage Contents• DA700/DA750 Printer• Output Stacker• Wire Frame with Material P
2 • Getting Started with the DA700/DA750 Printer2-4 SV61027 Rev. DFollow these guidelines and safety precautions when se-lecting a location for your
Getting Started with the DA700/DA750 Printer • 2 2-5SV61027 Rev. DOnce you’ve placed the printer in a suitable location, assem-ble the printer compone
FCC NoticeThis equipment has been tested and found to comply with the limits for Class A digital device, pursuant to Part 15 of the FCC Rules. These l
2 • Getting Started with the DA700/DA750 Printer2-6 SV61027 Rev. DAttach the Wire Frame to the Printer.1. Hook the bottom edge of the wire frame un
Getting Started with the DA700/DA750 Printer • 2 2-7SV61027 Rev. DAssembling the DA700/DA750 (continued)Install the Sliding FenceThe DA700/DA750 has t
2 • Getting Started with the DA700/DA750 Printer2-8 SV61027 Rev. DPosition the Output Stacker TrayPrinted material is deposited in the output stacke
Getting Started with the DA700/DA750 Printer • 2 2-9SV61027 Rev. DConnecting the DA700/DA750 to Your ComputerSerial PortParallel Port 2. Secure the c
2 • Getting Started with the DA700/DA750 Printer2-10 SV61027 Rev. DConnecting the DA700/DA750 to Your Computer (continued)3. Align the end of the c
Getting Started with the DA700/DA750 Printer • 2 2-11SV61027 Rev. DConnecting the Power Cord1. Connect the power cord to the printer at the interface
2 • Getting Started with the DA700/DA750 Printer2-12 SV61027 Rev. DInstall the Ink Jet Cartridges The printer uses Ink Jet Cartridges for printing
Getting Started with the DA700/DA750 Printer • 2 2-13SV61027 Rev. DRemoving the Ink Jet CartridgeWhen you need to remove or replace the ink jet cartri
2 • Getting Started with the DA700/DA750 Printer2-14 SV61027 Rev. DInstalling and Removing the Ink Jet Cartridge (continued)3. Press the Replace Pr
Chapter 3In this chapter you'll learn about key features of the DA700/DA750 printer and how to adjust it to meet the require-ments of your print
iSV61027 Rev. DTable of ContentsChapter 1, DA700/DA750 OverviewWelcome to the DA700/DA750 ... 1-2Using This Guide .
3-2 SV61027 Rev. D3 • DA700/DA750 Features and AdjustmentsThe DA700/DA750 has the following features:Speed (Throughput): Refer to chart on next pag
3-3SV61027 Rev. DDA700/DA750 Features and Adjustments • 3Throughput specifications for the printer have the following parameters in common: 18 averag
3-4 SV61027 Rev. D3 • DA700/DA750 Features and AdjustmentsPrinter Features (continued)Font SizeFont size refers to the size of each typeface, and is
3-5SV61027 Rev. DDA700/DA750 Features and Adjustments • 3Other printer features include:• Ink Jet technology with shuttling head.• Interface to a st
3-6 SV61027 Rev. D3 • DA700/DA750 Features and AdjustmentsSetting up a print job means adjusting the printer to accom-modate the width, height, thic
3-7SV61027 Rev. DDA700/DA750 Features and Adjustments • 31. H-Block SeparatorsAdjust to the thickness of your material. The gap between the H-Block se
3-8 SV61027 Rev. D3 • DA700/DA750 Features and Adjustments7. Control PanelUse the control panel buttons to access printer menus, de-fine print optio
3-9SV61027 Rev. DDA700/DA750 Features and Adjustments • 3Whenever you switch from one material type to another, you need to set the gap between the se
3-10 SV61027 Rev. D3 • DA700/DA750 Features and AdjustmentsSetting Up A Job (continued)4. Lower only the H-Blocks that come in direct contact w
3-11SV61027 Rev. DDA700/DA750 Features and Adjustments • 32. Center the Wire Frame under the MaterialThis adjustment helps eliminate skewing.1. Unl
ii SV61027 Rev. DTable of Contents3. Set the Feed Angle ... 3-124. Set the Wire Frame Ramp ...
3-12 SV61027 Rev. D3 • DA700/DA750 Features and Adjustments3. Set the Feed AngleSetting Up A Job (continued)The height of the wireframe input stac
3-13SV61027 Rev. DDA700/DA750 Features and Adjustments • 3The center of the knob aligns with num-ber 1 for a typical 3" x 5" post card.The c
3-14 SV61027 Rev. D3 • DA700/DA750 Features and Adjustments Slide Ramp Upward—Slide the ramp to the top of the Wire Frame. 4. Set the Wire Frame
3-15SV61027 Rev. DDA700/DA750 Features and Adjustments • 35. Position the Feed FenceYour printer comes with two feed fences—a long one and a short one
3-16 SV61027 Rev. D3 • DA700/DA750 Features and AdjustmentsOnce your printer is set up, you can load material and make a test print.To avoid misfeed
3-17SV61027 Rev. DDA700/DA750 Features and Adjustments • 32. While running test samples, turn the knob counter-clockwise to close the gap until
3-18 SV61027 Rev. D3 • DA700/DA750 Features and AdjustmentsA Note about Print QualityThe DA700/DA750 is designed to feed and print on a range of mat
3-19SV61027 Rev. DDA700/DA750 Features and Adjustments • 3Adjust the exit rollers so they overlap the left and right edges of the material by 1/4"
3-20 SV61027 Rev. D3 • DA700/DA750 Features and AdjustmentsOutput Stack HeightThe output stacker holds up to five inches of material before it be
3-21SV61027 Rev. DDA700/DA750 Features and Adjustments • 39. Print a Test Piece1. Make sure material is loaded properly. (Or you can use a single t
iiiSV61027 Rev. DTable of ContentsAppendix A, Control Panel MenusUsing the Control Panel ... A-2Using the
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Chapter 4This chapter has instructions for install-ing the DA700/DA750 printer driver and using the printer with your computer. It also briefly explai
4-2 SV61027 Rev. D4 • Using the DA700/DA750 with Your ComputerBefore you can use your printer with your computer, you must install the DA700/DA750 p
4-3SV61027 Rev. DUsing the DA700/DA750 with Your Computer • 4To access another option, left click on the appropriate tab. A window for the selected op
4-4 SV61027 Rev. D4 • Using the DA700/DA750 with Your ComputerNOTE: An explanation of items in each window is also available by doing the following
4-5SV61027 Rev. DUsing the DA700/DA750 with Your Computer • 4Use the Comment area to make a statement about the printer. For example, you might want
4-6 SV61027 Rev. D4 • Using the DA700/DA750 with Your ComputerTo display the Sharing window, left click the Sharing tab in the Properties window.To
4-7SV61027 Rev. DUsing the DA700/DA750 with Your Computer • 4To display the Port window, left click the Port tab in the Properties window.The displaye
4-8 SV61027 Rev. D4 • Using the DA700/DA750 with Your ComputerTo display the Advanced window, left click the Advanced tab in the Properties window.T
4-9SV61027 Rev. DUsing the DA700/DA750 with Your Computer • 4The name of the installed driver displays in the "Driver" area. This usually ma
iv SV61027 Rev. DTable of ContentsThis page is intentionally blank.
4-10 SV61027 Rev. D4 • Using the DA700/DA750 with Your ComputerUsing the Printer Properties Window (continued)When the option, "Print spooled
4-11SV61027 Rev. DUsing the DA700/DA750 with Your Computer • 4Using the Printer Properties Window (continued)To display the Color Management window,
4-12 SV61027 Rev. D4 • Using the DA700/DA750 with Your ComputerUsing the Printer Properties Window (continued)To display the Security window, left
4-13SV61027 Rev. DUsing the DA700/DA750 with Your Computer • 4Using the Printer Properties Window (continued)To display the Device Settings window, l
4-14 SV61027 Rev. D4 • Using the DA700/DA750 with Your ComputerThe following steps explain how to select the DA700/DA750 printer from a Windows soft
4-15SV61027 Rev. DUsing the DA700/DA750 with Your Computer • 4Once you've made this selection, your print job will automati-cally go to the DA700
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Printer MaintenanceThis chapter describes the maintenance procedures you should perform on a regular basis to keep your printer run-ning trouble-free
5-2 SV61027 Rev. D 5 • Printer MaintenancePreventive MaintenanceClean print head, cartridge, ink surfaces and covers with plain water only. (Water w
5-3SV61027 Rev. DPrinter Maintenance • 5• Clean the print head cartridge: dampen a soft cotton cloth with water and wipe the nozzles clean (wipe in t
Chapter 1The Pitney Bowes DA700/DA750 is a versatile, easy-to-use desktop printer designed for addressing applications.This chapter explains what&apos
5-4 SV61027 Rev. D 5 • Printer MaintenanceFloor Assembly and Top CoverPeriodically wipe the cover and floor assembly (feed deck) with a soft cotton
5-5SV61027 Rev. DPrinter Maintenance • 54. When the "Reset color (or black) Ink..." prompt displays, press plus (+) to reset the ink if you
5-6 SV61027 Rev. D 5 • Printer Maintenance5. When the "ALIGN INK CARTRIDGES" prompt displays, press (+ ): 6. When the prompt for horiz
5-7SV61027 Rev. DPrinter Maintenance • 58. Press the (+) or (-) buttons to scroll through the selec-tions (1-15) and choose the number that represent
5-8 SV61027 Rev. D 5 • Printer MaintenanceNOTE: The number you selected is highlighted (underlined) and all lines on the envelope should now be ali
5-9SV61027 Rev. DPrinter Maintenance • 513. Press (+) or (-) to scroll through the selections (1-15) and choose the number that represents the best ve
5-10 SV61027 Rev. D 5 • Printer Maintenance15. Press MENU twice to return to the normal ON LINE screen.CMYK Printing Alignment (DA750 ONLY)
6-1Chapter 6TroubleshootingThis chapter lists common printer problems and offers suggestions on how to fix them.In this chapter: Problems and Solution
6-2 SV61027 Rev. D6 • TroubleshootingProblems and SolutionsFeed Problems Problem Intermittent FeedReason: Feed Ramp not used.Solution: The feed
6-3SV61027 Rev. DTroubleshooting • 6Problem Multifeed (Feeds Doubles) or SkewingReason: Separators (H-blocks) not set correctly. Also feed fence set
1-2 SV61027 Rev. D1 • DA700/DA750 Printer - OverviewThe Pitney Bowes DA700/DA750 color ink jet printer is a desktop printer used to print addresses,
6-4 SV61027 Rev. D6 • TroubleshootingProblem Address Printing is not SharpReason: Incorrect media thickness knob setting. Also, unsuitable materia
6-5SV61027 Rev. DTroubleshooting • 6Problem Addresses “Walking”Reason: Incorrect Address Setup.Solution: Count carriage returns and line feeds and
6-6 SV61027 Rev. D6 • TroubleshootingProblem Barcode (Lower Right) is not PrintingReason: Barcode not enabledSolution: Turn barcode ON using Enve
6-7SV61027 Rev. DTroubleshooting • 6Problem Address Too HighReason: Address field is within 1/10” of the top edge of the media, or material may be j
6-8 SV61027 Rev. D6 • TroubleshootingOther Problems (continued)Problem Memory Card ErrorReason: The card was removed while the printer was reading
Appendix AThe printer menus are used to control how your printed material looks. This appendix describes each menu and its options.In this appendix:Us
A-2 SV61027 Rev. DAppendix A • Control Panel MenusUse the buttons on the control panel to get to the printer menus, define the print options, run a
A-3SV61027 Rev. D Control Panel Menus • Appendix AThe DA700/DA750 has two menus, both display on the op-erator panel:• The Main Menu controls how yo
A-4 SV61027 Rev. DAppendix A • Control Panel MenusUsing the Menus (continued)To select an option:1. Press the ON LINE button until the LCD message
A-5SV61027 Rev. D Control Panel Menus • Appendix AUsing the Main MenuThe Main Menu options are: 1. Address Layout2. Print Quality3. Font4. Barcod
1-3SV61027 Rev. D DA700/DA750 Printer - Overview • 1Chapter 4, Using the DA700/DA750 With Your Computer Contains instructions for installing the prin
A-6 SV61027 Rev. DAppendix A • Control Panel MenusA. DISTANCE TO RIGHTB. DISTANCE TO BOTTOMC. LINE SPACINGD. ORIENTATIONE. ORIENTATION CONTROLM
A-7SV61027 Rev. D Control Panel Menus • Appendix A1. Address LayoutUse the Address Layout option to set up the way an address appears on the printed
A-8 SV61027 Rev. DAppendix A • Control Panel Menus1. Address Layout (continued)B. Distance to Bottom (Bottom Margin)Use this option to set the dist
A-9SV61027 Rev. D Control Panel Menus • Appendix AC. Line SpacingPress the + or – buttons to increase or decrease the Line Spacing (i.e., 3, 4, 6, 8
A-10 SV61027 Rev. DAppendix A • Control Panel MenusTo use the Address Layout option:1. Press the ON LINE button until the display reads OFF LINE.2.
A-11SV61027 Rev. D Control Panel Menus • Appendix A2. Print QualityUse the print quality option to select the resolution of the printed addresses—Ex
A-12 SV61027 Rev. DAppendix A • Control Panel MenusTo use the Print Quality option:1. Press the ON LINE button until the display reads OFF LINE.2.
A-13SV61027 Rev. D Control Panel Menus • Appendix A3. Font SelectionThe DA700/DA750 has thirteen available fonts (typefaces, plus barcode): Courier,
A-14 SV61027 Rev. DAppendix A • Control Panel Menus3. Font Selection (continued)E. ItalicItalic characters have decreased stroke weight, print at
A-15SV61027 Rev. D Control Panel Menus • Appendix A4. BarcodeUse this option to include a USPS-certified barcode on your mailpieces. The DA700/DA750
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